Returns & Refunds FAQ
Do you accept returns?
We only accept returns on defective products. If your item arrived damaged or with a manufacturing defect, please contact us so we can make it right.
How do I request a refund?
If you received a defective item, please reach out to us with your order number and a photo of the defect. Once verified, we will process a refund to your original payment method.
Do you offer exchanges?
We do not offer exchanges at this time. Refunds are only available for defective items.
What counts as a defective product?
A defective product is one that arrived damaged, misprinted, or with a manufacturing error. Normal wear and tear or buyer's remorse do not qualify.
How long does a refund take?
Once your refund is approved, please allow 5–10 business days for it to appear on your original payment method, depending on your bank or card provider.
What if I ordered the wrong book?
Unfortunately, we are unable to accept returns or offer refunds for incorrect orders placed by the customer. Please double-check your order before completing your purchase.